Mon - Fri: 9:00 AM - 6:00 PM

1125 Bailey Hill Rd Ste 14, Eugene, OR 97402, United States

541-215-4249

Right To Repair in Eugene, Oregon

Did You Know?

You have important rights when it comes to vehicle maintenance and warranty protection. Many drivers are surprised to learn that:

  • You are not obligated to return to the dealership for service in order to keep your warranty valid

  • A warranty cannot force you to use only one brand of parts or accessories provided by the selling dealer

No matter what type of vehicle you drive foreign or domestic the team at VX Garage can help you maintain your car confidently without affecting your warranty. By using high quality parts and following industry approved service standards our technicians can handle all of your maintenance and repair needs while keeping your warranty fully protected.

Frequently Asked Questions by Owners of New or Leased Vehicles

Do I need to use the vehicle manufacturer’s original parts to keep my warranty active?

No. Federal warranty rules allow you to use any reliable replacement parts for services like belts, hoses, brakes, or suspension items. Your warranty cannot be denied just because you chose a different brand.

What do I need to do to keep my vehicle’s warranty valid?

Follow the service schedule in your owner’s manual and keep clear records of every visit. Make sure invoices show the date, mileage, and parts used, and store these receipts safely. If your owner’s manual includes a service log, use it to track maintenance.

If my vehicle is leased, do I still need to handle the maintenance?

Yes, leased vehicles still require routine maintenance. You’re responsible for keeping it serviced and in proper working condition as outlined in the owner’s manual.

How do I know which parts need replacing and when to service them?

Your owner’s manual lists all recommended part replacements and service intervals. Review it carefully so you follow the proper schedule and meet all warranty requirements.

If my new car needs repairs beyond routine maintenance, do I have to return to the dealer?

You can choose any repair shop for regular repairs, but warranty-covered fixes usually need to be done at the dealership. Check your warranty details so you know exactly which repairs must go back to the dealer.

How do aftermarket parts compare to original equipment parts?

High quality aftermarket parts often match OEM standards and sometimes even outperform them. Many are built by reputable suppliers and are designed to meet or exceed manufacturer specifications.

If I have a warranty issue with a dealership, what rights do I have?

If a warranty issue comes up, you can reach out directly to the vehicle manufacturer’s customer service team. They focus on customer satisfaction and may step in to resolve concerns with the dealership.

Other Services

  • Alternator Replacement

  • Auto A/C Repair

  • Auto Electrical Repair Services

  • Auto Electronics

  • Auto Maintenance Services

  • Auto Repair Services

  • Battery Inspections & Replacements

  • Belts & Hoses Replacement

  • Brake Repairs & Replacements

  • Car Performance Diagnostics\

  • Electric Vehicle Services

  • Engine Overhaul & Replacement Services

  • Engine Repair Services

  • Exhaust System Services

  • Filter Replacements

  • Fuel System Repair

  • Hybrids Service & Repair

  • Oil Change Service

  • Preventive Maintenance Services

  • Right To Repair

Contact Details

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Call Us

541-215-4249

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Visit Us

1125 Bailey Hill Rd Ste 14, Eugene, OR 97402, United States

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Shop Hours

Mon - Fri: 9:00 AM - 6:00 PM

Testimonials

What our customers say

Recent Articles

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Give Us A Call

541-215-4249

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Shop Hours

Mon - Fri: 9:00 AM - 6:00 PM

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Shop Location

1125 Bailey Hill Rd Ste 14, Eugene, OR 97402, United States

Our Services

Alternator Replacement

Auto Electrical Repair Services

Auto Maintenance Services

Battery Inspections & Replacements

Brake Repairs & Replacements

Electric Vehicle Services

Engine Repair Services

Auto A/C Repair

Auto Electronics

Auto Repair Services

Belts & Hoses Replacement

Car Performance Diagnostics

Engine Overhaul & Replacement Services

Exhaust System Services